Services under FC1 include:

• System Design, Development, Implementation and Integration

  — Comtech Telecommunications Corp.  provides any and all phases of system design and development through deployment to ensure DHS IT solutions enable users to meet mission goals and objectives. These efforts include the full range of infrastructure engineering design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, integration, implementation, deployment, connectivity, wiring and cabling.

• Software Design and Development

  — Comtech Telecommunications Corp.  provides any and all phases of software design and development including deployment to ensure DHS applications and databases enable users to meet mission goals and objectives. These efforts include the full range of software design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, software design and development, coding and testing, production, deployment, implementation, integration, and software application maintenance.

• Operations and Maintenance

  — Comtech Telecommunications Corp.  provides operations and maintenance (O&M) solutions, processes, and procedures necessary to sustain systems within the DHS Enterprise at the highest levels of service and availability consistent with cost, schedule, and performance objectives. These solutions are required across the DHS Infrastructure, to include, but not limited to, the following operational areas: Help Desk and Field Support Services (e.g., Desk-side support and LAN Administration), Network and Security Operations, and Collaboration Services (e.g., Email, Voice, Video Services, Wiring and Cable). This requirement includes the full range of O&M solutions, from maintaining and upgrading individual pieces of hardware and software to full managed service solutions.

Contract Number:

HSHQDC-14-D-E2044

Contract Expiration Date:

September 26, 2018

Prior experience delivering related services

1. FC1 Service Delivery
   1. System Design, Development, implementation, and Integration
      1. DHS Office of the Chief Information Officer (OCIO)
   2. Software Design and Development
      1. Verizon Wireless (VZW)
   3. Operations and Maintenance
      1. Defense Telecommunications Service–Washington (DTS-W)
      2. DHS Information Technology Services Office (ITSO)
      3. DHS Office of the Chief Information Officer (OCIO)

Subcontracting Partners

Core Team Members:

Cogent Corp.
Level 3

Other:

DK Consulting
IOMAXIS
MDA
MetaLogix, Inc.
NBS Enterprises
NMR Consulting
Oceansedge
SNS LLC
SCI Group
Texeltek
Visual Solutions
Zenoss

Quality Assurance Program

Comtech Telecommunications Corp.  is an ISO 9001:2008 and ISO 27001:2005 certified company. This means that Comtech Telecommunications Corp.  has established a systematic approach to quality management and that the company manages its business to ensure customer needs are clearly understood, agreed upon, and fulfilled. To ensure conformity to these requirements, Comtech Telecommunications Corp.  has an ongoing internal audit program.

Contacts

Task Order Awards

To be determined: http://www.dhs.gov/eagle-ii